FAQ | Helpful Information

Frequently Asked Questions

Our artisanal candles are designed to burn for 40-60 hours, depending on the size. We use premium soy wax and natural essential oils to ensure a clean, long-lasting burn.

Yes, we use 100% natural ingredients including pure soy wax, cotton wicks, and therapeutic-grade essential oils. Our candles are free from paraffin, synthetic fragrances, and harmful chemicals.

Absolutely! We specialize in creating custom scent profiles. You can choose from our collection of essential oils to create your unique signature blend, perfect for special occasions or personal preference.

We carefully package all candles and ship worldwide. Standard delivery takes 3-5 business days within the US. International shipping times vary by location. All orders over $75 qualify for free shipping.

For optimal burning, trim the wick to 1/4 inch before each use. Allow the wax to melt completely across the surface on first burn. Never leave burning candles unattended and keep away from drafts.

Yes, we offer wholesale opportunities for retailers, spas, and boutiques. Minimum order quantities apply. Please contact our sales team for detailed wholesale pricing and terms.

Each candle is handcrafted in small batches using traditional methods. We source the finest essential oils and create exclusive scent combinations. Our designs are unique and we offer personalization options.

Crafting Dreams into Reality

Welcome to Kiqibyu, where artisanal candle-making meets aromatic excellence. Our journey began in a small workshop with a simple yet profound vision: to create handcrafted candles that transform spaces and elevate moments.

Our Heritage

Starting as passionate artisans, we've grown into a community of dedicated craftspeople who pour their hearts into every creation. Each candle tells a story of tradition, innovation, and artistic expression.

Mission & Values

At Kiqibyu, we believe in the power of natural aromatherapy to enhance well-being. Our commitment to using pure essential oils and sustainable materials reflects our dedication to both quality and environmental responsibility.

The Essence of Kiqibyu

Our collection features carefully curated fragrances derived from natural essential oils, each blend crafted to create unique atmospheric experiences. From calming lavender fields to invigorating citrus groves, our scents transport you to enchanting destinations.

We take pride in our artisanal process, where each candle is hand-poured with attention to detail. Our master craftsmen combine traditional techniques with modern innovations to ensure exceptional quality and lasting fragrance.