Privacy Policy

Last Updated: January 2024

1. Introduction

Welcome to Kiqibyu.com ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services related to artisanal candle creation and sales.

2. Information We Collect

We collect information that you voluntarily provide to us when you:

  • Create an account
  • Place an order
  • Subscribe to our newsletter
  • Contact us for support
  • Participate in surveys or promotions

This information may include:

  • Name and contact information
  • Billing and shipping addresses
  • Payment information
  • Shopping preferences and history
  • Device and browser information

3. How We Use Your Information

We use the collected information for:

  • Processing and fulfilling your orders
  • Communicating about your orders and our services
  • Improving our products and services
  • Sending marketing communications (with your consent)
  • Analyzing website performance and user behavior
  • Preventing fraud and maintaining security

4. Data Protection and Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit and at rest
  • Regular security assessments
  • Access controls and authentication procedures
  • Employee training on data protection
  • Secure data storage systems

5. Your Rights Under GDPR

If you are a resident of the European Economic Area (EEA), you have certain data protection rights, including:

  • The right to access your personal data
  • The right to rectification of inaccurate data
  • The right to erasure of your data
  • The right to restrict processing
  • The right to data portability
  • The right to object to processing

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

7. Third-Party Services

We may employ third-party companies and individuals due to the following reasons:

  • To facilitate our service
  • To provide payment processing
  • To assist us in analyzing how our service is used
  • To assist with marketing efforts

8. Children's Privacy

Our services are not intended for use by children under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal data from children without verification of parental consent, we take steps to remove that information from our servers.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy.

This Privacy Policy was last updated on January 2024