Welcome to Kiqibyu.com ("we," "our," or "us"). By accessing and using our website, you agree to be bound by these Terms and Conditions. These terms govern your use of our artisanal candle services and products.
By using Kiqibyu.com, you agree to:
- Provide accurate and complete information when making purchases
- Use the website for lawful purposes only
- Not engage in any activity that could damage or impair the website's functionality
- Maintain the confidentiality of your account information
- Be at least 18 years of age to make purchases
All candles are handcrafted with natural essential oils. While we strive to display accurate product information, colors may vary slightly due to monitor settings. We reserve the right to modify product specifications without prior notice.
All content on Kiqibyu.com, including but not limited to text, graphics, logos, images, product designs, and scent formulations, is our exclusive property. Any unauthorized use, reproduction, or distribution is strictly prohibited and may result in legal action.
We shall not be liable for:
- Allergic reactions to product ingredients
- Damage resulting from improper product use
- Indirect, incidental, or consequential damages
- Service interruptions or website unavailability
- Loss of data or business opportunities
Users must follow all safety instructions provided with products. Never leave burning candles unattended. Keep away from children and pets. We are not responsible for accidents resulting from improper use.
Orders may be cancelled within 24 hours of placement. Returns are accepted within 14 days of delivery for unused products in original packaging. Custom orders are non-refundable.
Any disputes shall be resolved through:
1. Initial informal negotiation
2. Mandatory mediation
3. Binding arbitration if necessary
These proceedings shall be governed by the laws of the Russian Federation.
We collect and process personal data in accordance with our Privacy Policy. By using our services, you consent to such processing and warrant that all data provided is accurate.
We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to the website. Continued use of the site constitutes acceptance of modified terms.
If any provision of these terms is found to be unenforceable, the remaining provisions shall continue in full force and effect.